Customer SupportYour satisfaction is our #1 priority. Accordingly, PPLi offers comprehensive customer support through the following groups: Customer Service Group Support Technical Sales Support Contact us to arrange a visit to your plant. Laboratory & Sample Analysis Before any waste is accepted at the facility, waste is tested in
PPLi’s onsite laboratory to determine the cost and best method
of treatment disposal. The laboratory allows customers to know the
exact composition of the waste, thereby ensuring the waste is disposed
of in the most appropriate manner. PPLi can also offer special testing
services to customers upon request. |
We
realize the importance of quality customer service in our business
today and into the future. PPLi’s Customer Service Group (CSG)
has a commitment to reach the highest level of customer satisfaction
by delivering quality services. The CSG performs many aspects of coordination
including assisting in technical or administrative issues as well
as receiving feedback from customers. Our internet communications
system will also reduce response time and lower your cost for communication.
The Technical Sales Representative can provide an initial assessment
of your waste management needs free of charge. They will visit your
plant and office to provide the highest level of service possible.
Supported by our on-site laboratory, operational experts, customer
services and technical staff, the Technical Sales Representative will
provide customized solutions for each individual customer.
PPLi is equipped with a modern physical and chemical laboratory. With
this facility, PPLi develops treatment processes and carefully monitors
the sample from the moment of arrival until the time of disposal.